New Counseling Clients

Step 1 - Schedule
Connect with Us

Contact Us and a Genesis Client Care Coordinator Will Schedule Your First Appointment and Provide You with Log-in Information for the Patient Portal

Patient Portal Instructions


    1. Check your email for a message to sign-up for the patient portal and click on the link provided
    2. Create your own password
    3. Answer a few security questions
    4. If requested, validate your account by calling the provided phone number
    5. Gain access into your patient portal
    6. Look for measures to complete (e.g., Clinical History) before your first appointment



New Counseling Client Forms Instructions


    1. Click the New Counseling Client Forms button above
    2. When prompted take a photo of your ID and both sides of your insurance card
    3. Be sure to scroll to the bottom and Click Submit to finish
For Online Appointments
Online Check-in
    1. Just before the start of your appointment, return to the Genesis Website and click “Online Check-in”
    2. Click on your Clinician’s name
    3. When the pop-up box appears type in your first and last name to enter the virtual waiting room
    4. Your session will start when your clinician arrives

What is Online Therapy?


At Genesis, we are committed to offering services that best meet the needs of our clients. With online therapy, we can meet clients where they are and offer excellent counseling services to those who may have obstacles to coming into one of our offices for care. Online therapy provides the convenience of counseling in a variety of private settings using your private computer or electronic devices.


How Does Online Therapy Work?


We offer secure, web-based video counseling using a software platform called  Clients will be able to use their computer or portable device, such as a smartphone or tablet, with webcam, microphone and speakers to connect with their counselor through this system.


Online therapy services can be offered to individuals, families, or couples in their home or in an agreed upon location that is deemed to be the most appropriate for sessions. Online therapy is now covered by most insurances.


For more information regarding Online Therapy, the registration process or the services we offer, please Contact Us.


Get Started Today!


Contact Genesis for more information.

Welcoming New Clients & Accepting Most Insurances