New Counseling Clients

Step 1 - Request Services
Request Form

Step 1 – Fill out our Simple Online Request Form

Step 2 - Therapist & Appointment Match
Therapist & Appointment Match

Step 2 – our dedicated Client Care Coordinators will expertly pair you with one of our exceptional therapists as soon as an appointment becomes available. We will contact you to confirm your appointment.

Step 3 - Complete New Client Forms & Patient Portal
New Client Forms

Step 3 – after your appointment is scheduled, you will complete our New Client Forms and set-up your patient portal (MYIO phone app) to streamline your experience.

For Online Appointments
Online Check-in
    1. Just before the start of your appointment, return to the Genesis Website and click “Online Check-in”
    2. Click on your Clinician’s name
    3. When the pop-up box appears type in your first and last name to enter the virtual waiting room
    4. Your session will start when your clinician arrives

What is Online Therapy?


At Genesis, we are committed to offering services that best meet the needs of our clients. With online therapy, we can meet clients where they are and offer excellent counseling services to those who may have obstacles to coming into one of our offices for care. Online therapy provides the convenience of counseling in a variety of private settings using your private computer or electronic devices.


How Does Online Therapy Work?


We offer secure, web-based video counseling using a software platform called  Clients will be able to use their computer or portable device, such as a smartphone or tablet, with webcam, microphone and speakers to connect with their counselor through this system.


Online therapy services can be offered to individuals, families, or couples in their home or in an agreed upon location that is deemed to be the most appropriate for sessions. Online therapy is now covered by most insurances.


For more information regarding Online Therapy, the registration process or the services we offer, please Contact Us.


Get Started Today!


Contact Genesis for more information.

Welcoming New Clients & Accepting Most Insurances