You can see a therapist in any private location. Most state laws require the therapist to be licensed in the state where the client has residency.
No. You and your therapist will determine whether online therapy is a good fit for your care or whether other services may be most beneficial.
Your therapist will discuss the plan that is right for you. In most cases, weekly sessions are recommended; however, the frequency may be different depending on your specific needs. As symptoms improve, the frequency may reduce, as appropriate.
Online therapy counseling sessions are scheduled for 45 minutes.
Confidentiality and Privacy FAQs
During the initial online therapy assessment session, you will need to provide a picture ID to verify your identity.
In accordance to our professional and ethical standards, Genesis maintains clinical documentation for each session in our HIPAA compliant electronic health records system. You may request a copy of your clinical record, as outlined in our Privacy Notice. As with any counseling, there are certain limits to confidentiality, which are listed in our Informed Consent.
Your online therapy counseling session will be held confidential between you and your counselor. If you need technological assistance, an administrator may enter the counseling session with your permission and will promptly leave the session once the issue has been resolved. If you choose to invite another person into your session, please introduce them to your counselor and ensure that they are also visible.
No. We never record online therapy sessions and we also ask that clients do not record sessions. This is to help ensure your privacy.
No. We will not share information with anyone unless you submit a written waiver that allows your therapist to communicate with a medical professional, school, or place of employment. As with any counseling, there are certain limits to confidentiality, which are listed in our Informed Consent.