The excellence we strive for here at Genesis is best-in-class delivery of service. But what exactly does excellence mean? How do you define excellence? Ronnie Oldham, an Oklahoma Sales Representative, says, "Excellence is the result of caring more than others think is wise, risking more than others...

Successful teams have many common qualities. Trust, healthy conflict, commitment, accountability and attention to results are some of these qualities, which we at Genesis believe are a strong foundation that makes us an excellent team. Successful teams are trusting: Members of great teams trust each other...

"Ownership" can be defined as doing what is best for the organization. Ownership is the "buy-in" or the commitment to doing what is best for the organization and not just oneself. "You are bigger than your defined role, and you are much...